"As a first-time, single mother, I was distraught at the thought of leaving my six-week-old with someone I didn't know. I had a hard time leaving her with my beloved mother, much less a 'stranger.' Nannies From The Heart did a fabulous job of reassuring me that they interviewed prospective nannies very thoroughly and also provided background checks. But what I appreciated the most was their handholding ability. I needed someone to listen to my concerns and remember them before sending a nanny for interviewing. Because of that, I interviewed only two candidates, one of whom I hired immediately. I was also delighted and relieved when Nannies From The Heart offered solutions once I realized I could not afford the nanny I had chosen. We now have a nanny-share partnership, and I am wonderfully happy with the outcome. I trusted Nannies From The Heart' judgment of character implicitly. You get what you pay for and more." - Pam K.
Services and Fees
Through an extensive screening process, Nannies From The Heart selects the highest quality child care professionals to be placed in the homes of families who want the very best for their children. Best of all, there is a one-time placement fee and no hidden fees or accruing charges. There is no limit on how many candidates we will send for your review.
Our goal is simple: to ensure a long-lasting placement. We set up in-home visits with our families, so that we may better serve you with your search. We look forward to working with you and your family. Give us a call at 302-1998 and set up your in-home family visit today!
0-6 months: No Charge 6-12 months: new placement fee with 20% discount.
Hourly Sitting Services
Application Fee (one-time, lifetime membership)
Nanny Fee
Agency Fee
Rush Fee (Less than 24 hours notice)
Cancellation Fee (confirmed jobs)
Sitting Services, 4 Hours or more
$100
$11 per hour (1-2 children)
$4 per hour
$30
$30
For assignments booked for multiple days, $25/per day
Sitting Services, NEW 3-hour minimum
$100
$12 per hour (1-2 children)
$5 per hour
$30
Hotel/Non-Member Clients 3-hour minimum
$0
$12 per hour (1-2 children)
$5 per hour
$30
1-Overnight
2-Overnight (Feeding, waking care of infants and children
$100
$100 (12/hr shift)
$125 (12/hr shift)
$30 (12 hour shift)
$30
Special Events 3-hour minimum
$75 agency coordinating fee and $15 per hour, per nanny. Call for details.
$30
$30 per nanny
We accept all major credit cards and are willing to work with clients on payment plans.
What kind of Nanny do I need?
Do you need a Live-In or Live-Out Nanny?
Live-Out Nannies Live-Out Nannies are child-care providers that do not live in your residence. They care for the child/children and take care of all child care related chores, such as laundry, meal preparation and picking up children's areas.
Live-In Nannies Live-In Nannies are child-care providers that live in your residence. They care for the child/children and take care of all child care related chores, such as laundry, meal preparation and picking up children's areas. Most live-in nannies are caring for the upkeep of the entire home, including travel overnight and errands.
Do you need a permanent nanny, temporary nanny, sitter or overnight help?
Permanent Nanny A nanny that commits to work for your family 7 months or more.
Temporary Nanny A nanny that commits to work for your family 6 months or less.
Sitting A nanny that works sporadically. (4-hour minimum for sitting)
Overnight Nanny A nanny that works for a very short term (usually a 24-hour period)
Define your nanny's pay scale
Standard Nanny Live-Out Nannies care for the child/children and take care of all child care related chores, such as laundry, meal preparation and picking up children's areas. ($11-17/hour--possibly more dependent on experience and duties)
Live-In Nanny Live-In Nannies are child-care providers that live in your residence. They care for the child/children and take care of all child care related chores, such as laundry, meal preparation and picking up children's areas. Most live-in nannies are caring for the upkeep of the entire home, including travel overnight and errands. ($400-$600 per week)
Mother's Helper A nanny that helps the family with more than just care for the child/children. Could include meal preparation for the entire family, all laundry, picking up the child/children, errands and shopping. ($13-17/hour)
Nanny Share (A.) When two families share a nanny or (B.) when a nanny brings her own child to the family's home. (A. $7-9/hr per family)(B. $10-12/hr)
With 4 hours or more, $11/hr for the nanny and $4/hr for NH With 3-hour minimum, $12/hr for the nanny and $5/hr for NH
One-time $100 application fee
24-hour notice ($30 rush fee for requests within 24 hours)
$30 cancellation fee charged for all confirmed sitting jobs that are cancelled, and $25/per day cancellation fee on confirmed long-term assignments, more than 1 day. Cancel fees are per day assigned.
To sign up, go to the Get Started page and create an account. Then click on "Request a Sitter" and follow the simple steps listed there.
What Nannies From The Heart does and how it works
Conduct an in-depth Family Profile and interview to determine the Family's specific needs
Personal interviews with each Nanny
Conduct reference checks on each Nanny
Supply the Family with qualified Nanny’s paperwork (5-7 pages)
Provide the Family with Interview Questions and Nanny Rating Packet
There's no limit to the number of Nannies that Families can interview
Assist in negotiations between Nanny and Family
Outfit the family with sample job descriptions, work agreements, tax information, daily report logs, tips on communicating and evaluating your Nanny, and more
Provide ongoing support for the duration of the relationship
What Nannies From The Heart requires from our Nannies
Commitment of 1 year (if applicable)
Must have their own car, with full coverage auto insurance
Two childcare references (not relatives)
Minimum of one-year child care experience in field applying for
High school graduate
Successful completion of a CPR and First Aid course within first 30 days of hire
Fingerprints
State Criminal Background check
A clean driving record Motor Vehicle check (to be obtained before hire date)
A clean criminal background check (to be obtained before hire date)
Verified Identity/Social Security check (to be obtained before hire date)
Violent Offender/Sex Offender check (to be obtained before hire date)
National Criminal Screening check for counties lived in (to be obtained before hire date)
We have an open book policy with our clients; therefore, all of the information we obtain on your nanny is yours to review at any time.
Note: Additional health screening tests are available upon request. Please contact us for details.
Bonus Services included as a member of Nannies From The Heart
Priority sitting service requests
Replacement Policy (maximum one year)
Referral Program (drawings)
No agency fee for Nanny fill-in when your nanny is out sick or on vacation (limit of 5 per year)
Online evaluations for you and your nanny
Favorite Family links
How does Nannies From The Heart Compare to Other Agencies?
Nannies from the heart differs from other agencies because...
We have the best guarantee for nanny replacements
We come out to YOUR HOME to meet you and your family in person!
Your placement specialist conducts your entire search from start to finish!
We have authentic, real-life materials (job descriptions, work agreements, time sheets etc), taken from life experiences from moms dads and nannies...not just from a book!
We do not train our nannies to be nannies. They either have what it takes or they don't. There is a passion for children that we look for, a "spark" if you will!
We conduct the best screening process on our nannies, not just background checks and reference checks. Your specialist interviews and conducts personality assessments on all of the nannies you meet.
Our prices are reasonable because we do not have fancy overhead.
We are specialists in our field and we are the agency with a lot of great resources and connections to the community...from music classes to doulas to errand services and more. And all referrals are FREE!
We are local and committed to the community and the best care for our children. We are not franchised.
The placement coordinator working with you is a mom, business owner and was a professional nanny, so we know and understand the needs of families, children, those with careers, and nannies. No one in Austin can offer this expertise! We listen, understand and get it!
Through an extensive screening process, Nannies From The Heart selects the highest quality child care professionals to be placed in the homes of families who want the very best for their children. Best of all, there is a one-time placement fee and no hidden fees or accruing charges. There is no limit on how many candidates we will send for your review.