Testimonials

I'm glad I decided to go with Nannies from the Heart...it's the best choice I could have made!
-- Byron

"I just wanted to take the time to say, "Thank You!" You've helped me so much in such short notice and you always have a kind tone and are very nice to me!"
- M.B.

"Just wanted to let you know what an asset Wendy Lipe is to your firm. She did excellent work for me with an amazing turn-around time! I never left my home and one-week later, I have a nanny that fits my exact needs (we requested an "unusual schedule"). We really appreciate Wendy's work for us - I can't say enough nice things about her initial contact, her execution and her follow-up performance."
- C.C

"You definitely do follow through on your promise of being a very personalized agency. If you spend as much time answering emails/phone calls, etc with each client as you did with me, you must be working around the clock!! I was also very pleased with the candidates I interviewed and how the process was expedited since we were on a tight time frame."
- Tanya

"The candidates that were sent to us were all fantastic matches. The nannies we met with were all wonderful and had great experience."
- Wendy

"Nannies From The Heart worked quickly and aggressively. Candidates were sent faster than
we could interview them."
- Ken

"Rebecca did an incredible job trying to find candidates within our constraints. She did a great job pre-screening candidates and was always very responsive. The customer service and professionalism was second to none!”
- Vanita B.

"Nannies From The Heart is indeed a great service. They provide detailed information about each nanny that is very helpful in choosing a nanny.  I would definitely rate Nannies From The Heart a #1 on service, friendliness, and reliability.  They really take the time to work with each family on a one-to-one basis no matter how long it takes to find the "perfect" nanny to suit your family.  I would recommend Nannies From The Heart to anyone in search of a nanny!"
- Judy P.

"There was good response time for sending applicants for review. Thinking outside of the box for placements to meet my needs."
- CJ

"We contacted you when I began my job search at the beginning of the year. When I was offered a job I had just over a week to find a nanny. Rebecca met me at our home and found us the perfect nanny in three days. Nannies From The Heart was so responsive and attentive to our needs. They understood our time constraints and also understood that our primary concern was finding the right nanny for our two-year-old son. Everything has worked out perfectly. Our son loves his nanny. She is smart, loving, responsible and energetic. We have had a wonderful experience working with you and would recommend you to anyone!
- Laura A.

"Rebecca, you were very accessible - you understood my situation, and were always quick to respond to any questions I had."
- Name withheld

"As a first-time, single mother, I was distraught at the thought of leaving my six-week-old with someone I didn't know. I had a hard time leaving her with my beloved mother, much less a 'stranger.' Nannies From The Heart did a fabulous job of reassuring me that they interviewed prospective nannies very thoroughly and also provided background checks. But what I appreciated the most was their handholding ability. I needed someone to listen to my concerns and remember them before sending a nanny for interviewing. Because of that, I interviewed only two candidates, one of whom I hired immediately. I was also delighted and relieved when Nannies From The Heart offered solutions once I realized I could not afford the nanny I had chosen. We now have a nanny-share partnership, and I am wonderfully happy with the outcome. I trusted Nannies From The Heart' judgment of character implicitly. You get what you pay for and more."
- Pam K.

"Nannies From The Heart is the only nanny service I considered using. Their service is higher quality and more professional than the others in Austin. I was truly impressed how they screen the families and nannies personally and how they keep putting the family in touch with potential nannies until they find the perfect one.  Also, the amount of background information they provide on each nanny is incredible--12 pages!  We are very happy with the nanny we hired, and we don't know what we would do without her."
- Christi M.

"I found Nannies From The Heart to be very easy to work with and extremely timely. There was a commitment made to finding just the "right" nanny for my family and me.  I appreciate all your help and patience."
- Joyce B.

"You were responsive and professional."
- Elizabeth B.

"Dear Rebecca, We want to thank you for helping us find such an incredible nanny. We don’t know what would have gotten us through the two months of bed rest without your help. Thank you for all of the great personal attention you gave it meant so much."
- Rhonda

"Austin Chronicle had named this agency as the best of Austin, which prompted me to look at the web-site. After having looked at sites for other local agencies, I think it was the articulate nature of your web-site that made me choose your agency first. It addressed, in a personal and thoughtful way, the needs I was wanting met, and immediately, Rebecca made me feel comfortable in the process."
-Laura

"Your website has very detailed information and very easy to navigate.”
- Kristin

"The visits to the home and helpful, kind service. Every person I speak to at NFTH is extremely pleasant and friendly.”
- Audrey

"A neighbor recommended you."
- Tanya

"We heard great things about them from friends and other people who had used the agency to find a nanny."
- Wendy

"Your website was warm, and not corporate When you are looking for a nanny in your home, you want warm fuzzies, not the cold corporate feel. I felt that NH could meet our needs and took the time to really think about what we were looking for! GREAT JOB!"
- Stephanie

"We felt that Rebecca cared about us."
- Ken

"Because you had the best guarantee on your placements, which tells me you are confident you can find me the right person for the job and willing to go the extra mile to make sure I'm satisfied."
- Jeanne T.

"Rebecca's sincerity made the prospect of brining someone into my home much more comfortable."
- Elizabeth M.

"I believe Rebecca's personal experience as a nanny and a parent, along with her special talent for interpersonal communication, gives her a unique advantage to successfully "match-make" families with caregivers. After interviewing our family, Rebecca sent us five highly qualified applicants."
- Barbara

“You increased our comfort level with this process three-fold.  We are looking forward to working with you to find the perfect nanny for us.  I'm sure you have probably been told this before...but you really have a genuine and comforting spirit.  You made both of us feel at ease.... in fact, it kind of felt like you were an old friend that we had just reconnected with.”
- Tracey

“We were very impressed that Rebecca came and met with us in our home, got to know us and checked in with us regularly. Rebecca D'Amico is your strongest point ;-)”
- Catherine

“The process from beginning to end was clearly outlined and explained. Your vetting process narrowed the nanny candidate down to precisely the nanny we were looking for. We're extremely pleased with the results.”
- Chris

“I used another agency in the past. They seemed too big and too automated, and also very expensive. NH seemed to be a good middle ground. You are not THE MOST expensive, but still provided detailed background checks, etc.”
- Barbara

“Personal service including visit to our home.”
- Kathy

“Personal service, Good people skills, Great knowledge of the domestic services and nanny industry, Good network, Great website.”
- Cheryl

“Your personal attention to details and how you get to know the family you are working with to help find the best match possible.”
- Jeanne

“The great website - easy to navigate, professional, functional!”
Name withheld

“Organized, responsive, professional, tailored to the client.”
Name withheld

“Your website was the best laid-out and informative of the agencies we reviewed, explaining your services and fee schedules better than any of the others.”
-Chris

“Rebecca is great! The ability to look at resumes online was nice. All of the candidates were very responsive when we contacted them.”
- Anna

"I heartily endorse Nannies from the Heart. I use the temporary service for my varying needs and they have always sent someone wonderful. The nanny who took care of my daughter during my last meeting was new to us but had just gotten her Master's in Education. Talk about homework help!
--Claire

"As you know our daughter has Epilepsy and it was a difficult decision for my husband and me to leave her with a sitter. We had never left her with anyone but family in the past. We have had 2 sitter requests and were very pleased. Both sitters were very nice and professional, as well as got the seal of approval from our oldest daughter! Thanks to you and these ladies for helping my husband and me feel comfortable in leaving our precious girls for a few hours."

"Nannies from the Heart has been a wonderful resource for us. After our baby was born they have been great at helping us find sitters. On many, many occasions we have requested sitters with very short notice. Rebecca, Wendy and the team have gone out of their way to find us great, quality sitters who we trust with our busy little baby boy. We don't know what we would do without the great service that Nannies from the Heart has provided to us."
- K.M.

"I choose Nannies from the heart babysitting services because I wanted to ensure my child was with someone I could trust and a sitter who has experience. My baby is the most important thing in my life, and I want to feel that he is safe when I cannot be there with him. Background checks, child safety classes and experience in childcare all help me feel more at ease about leaving my child with a sitter.

Working with Serena has been a wonderful experience. She gets on the floor and really plays with Jack--reads to him, sings to him. She also takes him on walks to a nearby playground. I really like how she keeps the TV off and interacts with him."
- B.F.

"Nannies From the Heart has given me peace of mind. Knowing that my son is being well-cared for, and that I can schedule sitting services when it's convenient or necessary for me, is something that's made a huge difference in our day-to-day lives. All of the sitters we've used have been wonderful, and it's nice to come home and find my son laughing and obviously enjoying himself with his new 'friend.' It was also a huge help one day when I had the flu and my husband couldn't take off work, to call with an emergency request and have someone there in two hours to watch my son so I could sleep -- and kick the flu much quicker than if I'd been trying to entertain a toddler. (And I'm sure my son had more fun with an energetic playmate!) I've recommended NFTH to many of my friends looking for a reliable, professional caretaker for their children."
- S.V.

"I would like to extend a very warm thank you for all of the hard work you put into my numerous requests. After my surgery, I was a little nervous about finding someone to care for my two boys. You listened to my criteria and helped put my mind at ease. Cameron has special needs, and Eliza was a perfect match. Our experience with Nannies From the heart has been exceptional."
- K.H.

"Thanks for such a quick turn around. I am really so pleased with your
service! It is such a great relief to be able access such qualified care
takers."
- D.R.

"I just wanted to drop a quick note to let you know how pleased I have been with the people and services your agency have provided for our family.

It is always difficult to put your child 100% in the care of someone else, and particlarly since for us in our circumstances, each time it has had to be someone new and it has been very reassuring for me to learn how well things have gone, particularly when I get the end of day update from my husband on the first day of each of my out of town trips. My daughter talks often and with animated fondness about Miss Monica and the things they did together and Corrie's son was having so much fun playing with my daughter, and visa versa, he didn't want to leave yesterday.

The peace of mind, knowing my child is well cared for and happy makes my "going to work" and out of town for a week so much easier. "
- C.C.

"The personal contact with Rebecca and her insight as to how to match personalities and needs were the strong points of NH. Taking the time to meet me in person and to get to know some specifics about our family seemed to really aid her in being able to match us with the right nanny. Both Rebecca and Wendy were also VERY prompt in their responses to any inquiry I had, and I especially appreciate their patience with my new-mom self as I tried to figure out exactly what I needed."
- Laura

"I am really so pleased with your service! It is such a great relief to be able access such qualified
caretakers. "
- Deana

"I loved the FAST turn around time (you guys called me a day before anyone else did), your confidence in your services, the customer service/friendliness from your staff and the quality of your candidates - wonderful."
- Deana

"Rebecca's visit to our home was a huge plus--I was really impressed with that. I liked getting everything via email--it made it a lot easier. Rebecca really kept in touch, and updated us often."
- Kimberly

"We love how Nannies From The Heart provides replacements should our nanny be out sick or at a wedding. Oh, and providing all of the proper forms for us to complete to hire our nanny was great too! So helpful."
- Kristin

"The personal service is really the *best* part - particularly this means Rebecca - thank you so much for your incredible upbeat manner, kindness and understanding."
- Audrey

"I wish I could give you constructive criticism, but everything was great - very smooth, very professional and provided an excellent solution for our childcare needs."
- Tanya

"I loved how Rebecca came to our house to meet me. It was so important in my busy schedule. I felt that not only did she listen but that she knew exactly what we were looking for. She gave great tips on interviewing and was warm and friendly....not to mention professional."
- Stephanie

"We couldn't have asked for a better experience. They understood our needs and helped us every step of the way."
- Mary, Westlake Hills

“Our nanny Wendy is my new best friend. Michael absolutely loves her and she helps Amanda with her French homework. She keeps my house manageable and I actually have time to sit down with the kids when I get home. This is by far the smartest thing I've ever done! Hope things are well with you and I'd love to give a reference.”
- Elizabeth

“Thank you for making my nanny search simple by only recommending the candidates you felt would make a great match for our needs. All the candidates I interviewed were well-qualified and that gave me a great deal of confidence that we'd find just the right person for our family.”
-- Jeanne

“Thank you for such a great service. Jeanette exceeded expectations. I found it useful that she produced activity reports for each day...brought material for artwork and took the kids for long walks and swimming daily. Most importantly, the kids were happy to be left with her.”
- Pauline M.

"I really liked how NH comes to the house for the initial interview. I really appreciated the follow up meeting face-to-face too. It’s so nice that you do custom feedback forms and timesheets. I think NH being involved with feedback forms for four months is excellent. Rebecca is great! My kids loved her and wanted her to be our nanny!"
- Cherie R.

"Leslie is working out great!  She is always eager to help and stay busy.  We can definitely keep her busy!  Thanks a lot for all of your hard work! We will keep in touch if we need another caregiver."
- Donna T.

"This past year my husband and I have been in need of a home manager.  Since we are both professionals, we wanted help with laundry, errands, etc.  Nannies From The Heart found the perfect person for our situation and us.  We highly recommend their service and we will continue to use Nannies From The Heart in the future."
- Kimberly I.

"I would also like to recommend Rebecca's service, Nannies From The Heart. I used her to help me find someone and was so impressed. I had always thought that a nanny service would be out of my price range but found that it was reasonable and well worth the cost. All the nanny information is online and you get to go and look at the applications for the applicants that are interested in your posting. The application is very detailed and you get to see their responses to questions that you might not think to ask or feel comfortable asking. All in all, I think it saves a lot of time and is a great way to screen people."
- Henley, on Yahoo! Group "Biz and Balance"

"I just wanted to write and say thanks for your quick service yesterday. Leslie was amazing and being able to get some rest surely has helped me beat back this cold as quickly as I did. I really appreciate your willingness to find someone on short notice. I've already recommended Nannies From The Heart to two of my friends who are considering hiring a nanny/sitter, and will continue to do so!"
- Sharyn